Mockingbird issues resolved
The issues on Mockingbird have been resolved. We will be digesting the logs and other relevant data to see if we can determine a root cause. Thank you for your patience, and to all of those that...
View ArticleRed Hill Relay
We are currently investigating a service disruption to a few clients connected to our Red Hill relay. Current indications are related to a power disruption from the storm, and we will update with...
View ArticleRed Hill Relay – Service Restored
Red Hill relay is back online as of 06:40. All services have been restored and all customer devices are showing online. Thank you for your patience, and thank you all for being subscribers, and...
View ArticleMajor upgrade to County Line
We’re happy to report we have finalized a major upgrade to County Line. Customers on this tower will be seeing faster speeds, lower latency, and a much better connection. We’re not done yet though!...
View ArticleEmergency Maintenance on Mockingbird
We are currently performing some emergency maintenance on Mockingbird. Services on this tower will be sporadically available throughout the morning. Thank you for your patience.
View ArticleMockingbird issues – Update
After a full day yesterday, and the assumption that the problem was corrected (and no issues for many hours) the sporadic problem on Mockingbird returned last night around midnight. We believe that the...
View ArticleCounty Line Issues
Our network operations center is currently tracking some issues on the link which feeds County Line. We have switched traffic to secondary links to bypass the faulty link. We will continue to...
View ArticleCounty Line link issues resolved
Last night we were able to stabilize the County Line Link and transfer traffic back to this as a primary connection. We believe the issue is likely related to a firmware update that occurred a number...
View ArticleOutage affecting Constellation and Easy Street
We are currently troubleshooting an outage affecting Constellation and Easy Street customers which began approximately an hour ago. We are still triaging the situation and will provide further updates...
View ArticleConstellation and Easy Street Services Restored
Services to Constellation and Easy Street have been restored. A router was locked up and required a reboot. We will be investigating the logs for further details of the fault and taking appropriate...
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